The 7 Ways Agile Failed

What Went Wrong and Why People Will Always Matter More Than Processes

Nate Schloesser
8 min readDec 3, 2024
The 7 Ways Agile Failed

Agile promised a revolution. It was supposed to free us from rigid processes, unlock true collaboration, and deliver value faster than ever before. The Agile Manifesto painted a vision of a workplace where empowered teams, adaptive leadership, and an emphasis on individuals over processes reigned supreme.

For a time, it felt like Agile might deliver on its promises. Early adopters celebrated faster cycles, better collaboration, and meaningful results. Yet, as Agile scaled, something was lost. The methodology that was meant to break us free from the chains of bureaucracy began to feel like yet another chain.

Today, as more organizations struggle to see Agile’s benefits, we’re left asking: Is Agile dead?

The Promises of Agile vs. The Reality

Agile was never just a set of rituals or tools. It was a mindset — a fundamental shift in how we approach work. Its principles centered on adaptability, collaboration, and delivering value. But for many organizations, Agile’s ideals remained just that: ideals. Here’s where it went wrong.

1. A Mindset Reduced to a Checklist

Agile’s greatest strength was its flexibility. Teams were meant to collaborate, iterate, and adjust as they worked toward delivering value. But over time, Agile transformed from a mindset into a checklist.

Standups became daily status reports. Sprints turned into two-week boxes to shove work into, regardless of whether it fit. Backlogs swelled into unmanageable piles of tasks that no one ever prioritized. Instead of encouraging innovation, these rituals became hollow motions, devoid of purpose.

The tragedy here is that Agile was supposed to avoid this very fate. The Manifesto explicitly emphasized adaptability over rigid processes. Yet, by focusing on the rituals rather than the outcomes, many organizations turned Agile into the very bureaucracy it sought to dismantle.

2. Scaling Without Solving Culture

Agile was designed for small, collaborative teams. In those environments, the focus on individuals, adaptability, and collaboration thrived. But as organizations tried to scale Agile to hundreds or thousands of employees, they often skipped the hard work of addressing their underlying cultural issues.

Frameworks like SAFe promised to scale Agile practices across large organizations. However, these implementations often added layers of bureaucracy rather than removing them. Teams became bogged down in rigid processes, and the flexibility that Agile promised disappeared.

The reality is that you can’t scale Agile without addressing culture. If your organization values hierarchy over trust or control over autonomy, scaling Agile will only amplify those issues. Without cultural alignment, no framework — no matter how elegant — can succeed.

3. Speed Over Value

One of Agile’s core tenets is delivering value quickly and iteratively. Done right, this means delivering the right solutions in manageable increments. But in practice, many teams focused on delivering something as quickly as possible, regardless of its value.

This obsession with speed often led to a flood of low-impact work. Teams churned out deliverables that checked boxes but didn’t solve meaningful problems. Instead of prioritizing outcomes, organizations measured success by how many sprints were completed or how fast tasks moved through the pipeline.

Agile wasn’t meant to be a race. Its goal was to ensure that teams could respond to change and focus on what mattered most. But in the rush to go fast, many lost sight of what Agile was trying to achieve.

4. Leadership Resistance

For Agile to thrive, leadership must trust their teams. It requires managers to relinquish control, empowering individuals to make decisions and collaborate freely. Unfortunately, many leaders weren’t ready to make this shift.

In traditional hierarchical organizations, leaders often measure their value by their ability to control outcomes. Agile’s emphasis on autonomy and decentralized decision-making directly challenges this mindset. Without leadership buy-in, Agile often fails before it begins.

When leaders cling to control, they undermine the trust and collaboration Agile depends on. Teams are left stuck in limbo, caught between Agile’s ideals and the reality of leadership resistance.

5. Over-Commercialization

As Agile gained popularity, it became a goldmine for consultants. Training programs, certifications, and frameworks flooded the market, each promising to solve all of an organization’s problems. Agile was no longer just a mindset; it was a product.

This over-commercialization often stripped Agile of its flexibility. Consultants pitched it as a one-size-fits-all solution, selling it to organizations without considering their unique challenges. The result was a cookie-cutter approach that left teams frustrated and disillusioned.

Agile was never meant to be a miracle cure. By treating it as such, organizations set themselves up for disappointment.

6. Neglecting the Human Factor

Agile was supposed to put people first. Its values emphasized individuals and interactions over processes and tools. Yet, in practice, many organizations failed to prioritize their people.

Teams were pushed to deliver at breakneck speed, with little regard for well-being or trust. Burnout became common, and engagement plummeted. Without addressing the human factor, Agile became just another system that prioritized output over the people creating it.

The irony here is painful: Agile promised to value people over processes, but in many cases, it became yet another process that ignored people.

7. Failing to Embrace Continuous Improvement

Agile introduced the idea that a product or project is never truly “done.” Unlike traditional methodologies like Waterfall, where a project is delivered and then considered complete, Agile emphasized continuous improvement. Teams were supposed to gather feedback after every release, iterate on what was delivered, and improve the product incrementally over time.

This concept was groundbreaking because it allowed teams to adapt to real-world needs instead of sticking rigidly to initial plans. It recognized that user feedback and market changes are inevitable, and embracing them could lead to better outcomes.

Yet, in practice, many organizations ignored this principle. They adopted Agile’s speed — shipping quickly and frequently — but failed to follow through with iterations. Instead of refining and improving, teams moved on to the next project, leaving unfinished or suboptimal work behind.

Why did this happen? For many, the focus was on output rather than outcomes. The value of continuous improvement was overshadowed by the pressure to churn out new features or meet arbitrary deadlines. Leaders and stakeholders often saw iteration as an unnecessary delay rather than an opportunity to enhance quality and address user needs.

By skipping this critical step, organizations missed out on one of Agile’s most valuable contributions. Continuous improvement wasn’t just about refining products — it was about fostering a culture of learning, adaptability, and long-term success. Without it, Agile became little more than a tool for speed, stripped of its potential for meaningful impact.

No Framework Can Fix Everything

Agile didn’t fail because it was flawed. It failed because it was treated as a silver bullet — a cure-all for organizational challenges. The truth is that no framework, whether Agile, Kanban, Waterfall, or Shape Up, can solve all of our problems.

Every methodology has its strengths and weaknesses. Waterfall provides structure and predictability but struggles with adaptability. Kanban emphasizes flow but can falter in complex, fast-changing environments. Shape Up focuses on product teams but requires a high level of trust and alignment to succeed.

The common thread? None of these frameworks can succeed without the right culture. No process will magically fix poor communication, lack of trust, or misaligned priorities.

At the heart of every successful methodology is people. Until we figure out how to work together — both horizontally within teams and vertically across leadership — frameworks will continue to fail.

Back to Basics: People Over Process

So, is Agile dead? Maybe that’s the wrong question. The real issue isn’t whether Agile works — it’s whether we’ve done the hard work of building the relationships, trust, and culture it depends on. No framework, however innovative, can overcome a lack of alignment and trust among the people who use it.

Frameworks like Agile, Kanban, and Shape Up provide guidance and structure, but they can’t replace the human element. True progress doesn’t come from sprints, backlogs, or well-designed boards — it starts with leaders and teams who prioritize collaboration, empathy, and alignment. It’s about creating environments where people feel valued, heard, and supported, fostering a sense of shared purpose and mutual respect.

At its core, Agile’s greatest lesson was never about ceremonies or tools. It was always about people — empowering them, trusting them, and equipping them to thrive together. If we lose sight of that, no framework will ever save us.

The problem goes deeper than methodology. Too often, we approach work as if we’re competitors, not teammates. Individuals and departments can become so focused on climbing the ladder, hitting their targets, or protecting their territory that they forget the bigger picture: We’re all on the same team.

Breaking Down the Barriers

When teams treat one another as adversaries, it creates silos, distrust, and inefficiency. Agile — and any methodology, for that matter — relies on collaboration. The kind of collaboration that isn’t just about standing in a circle for a daily standup or leaving comments in a shared document. It’s the kind of collaboration where people trust each other enough to share ideas, give honest feedback, and rely on one another to solve problems.

This requires a fundamental shift in mindset. Success isn’t about making yourself look good at the expense of others or climbing over your colleagues to reach the top. It’s about recognizing that your success is tied to your team’s success — and ultimately, the success of the organization as a whole.

When we see each other as allies rather than adversaries, we create an environment where people can flourish. In these environments, competition gives way to collaboration. Finger-pointing is replaced by shared problem-solving. And individuals feel empowered to take risks and innovate because they know their team has their back.

The Role of Leadership

Leaders play a critical role in fostering this culture. They set the tone for how collaboration is prioritized and how success is defined. Leaders must actively dismantle the barriers that pit people against one another, encouraging cross-functional teamwork and open communication.

This means rewarding collaboration over individual achievements. It means addressing conflicts head-on and cultivating an atmosphere where people feel safe to voice concerns or admit mistakes. And it means modeling humility and empathy — demonstrating that even leaders are part of the team, not above it.

When leaders build trust, people stop looking over their shoulders and start looking for ways to support each other. They begin to see themselves not as competitors but as co-creators of something larger than any one individual.

The Bigger Picture

Ultimately, the question isn’t whether Agile is dead. It’s whether we’re ready to do the hard work of focusing on what really matters: people over processes, outcomes over activity, and trust over control.

We need to remind ourselves that the true purpose of any framework isn’t to give us new rules to follow — it’s to help us work together more effectively. And working together requires more than just adhering to a process. It requires a shared commitment to collaboration, trust, and mutual respect.

We are not each other’s adversaries. We are teammates working toward a shared goal: the success of the organization and the value it delivers. No matter the methodology, we’ll continue to experience problems until we learn how to value and rely on one another.

Agile isn’t dead, and neither are the ideals behind it. But until we focus on fostering trust, building relationships, and seeing each other as allies, no framework will ever deliver on its promises. Only when we embrace these principles — people over processes, unity over competition — can we begin to solve the challenges that no methodology ever could.

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Nate Schloesser
Nate Schloesser

Written by Nate Schloesser

AKA Nathaniel A. Castle. AKAKA Nate Alan. Writer, speaker, and author. I am passionate about the field of UX and enjoy teaching, coaching, and design.

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