PinnedThe Age of the AI OperatorWhy the future of work belongs to those who can lead the machine.May 5A response icon1May 5A response icon1
PinnedPublished inBootcampDesigners Want to Win. But Don’t Know the Rules of the GameYou’re not losing the game. You never learned how to play it.Apr 24A response icon1Apr 24A response icon1
PinnedPublished inBootcampDesign Isn’t Dead. You Sound DumbThe problem of clueless critics, inflated egos, and AI panicMay 5A response icon55May 5A response icon55
PinnedPublished inBootcampIs Figma Ruining Design?The industry’s obsession with tools is hollowing out the craft.Apr 21A response icon4Apr 21A response icon4
PinnedPublished inPaychex UXPeople over ProcessWhy Relationships, Not Systems, Drive Organizational SuccessNov 22, 2024A response icon5Nov 22, 2024A response icon5
The Death of DifferentiationWhy Southwest Airlines Is Losing the Very Thing That Made It FlyJun 2Jun 2
The Future of Product Design Is Distributed — and That’s a Good ThingLessons on making distributed design teams work — from systems to culture to trust.May 21A response icon1May 21A response icon1
Published inBootcampDesign Is Drowning People. We’re Holding the Hose.We’ve mastered the art of grabbing attention. Now we need to relearn the skill of giving peace.May 19May 19
I Got a Seat at the Table and Failed. Twice.The story of how I climbed, crashed, and learned the hard way what real leadership requires.May 12May 12
Published inBootcamp“Someone Using AI Will Replace You” — Cool Line. But Let’s Talk About Reality.AI isn’t magic. It’s a tool — and without real skill, judgment, and discipline, it won’t save you.May 5May 5